Refund policy

## 90-night trial
Every Vespera comes with a 90-night trial. If it isn't right for you, email support@sleepcrest.shop with your order number within 90 nights of delivery. We'll reply with return instructions. Returns are free — we cover return shipping, even if you've used it.

Once we receive the return, we refund the purchase price to your original payment method. Your bank may take a few business days to show it.

## Damaged or faulty items
If your order arrives damaged, or a device stops working within the warranty period, email us with your order number and a photo or short video. We'll send a replacement or issue a refund.

## Warranty
The Vespera is covered against manufacturing defects for 2 years from delivery. We'll repair or replace it at no cost. The trial and warranty don't cover damage from misuse, accidents or unauthorized modification.

## Questions
Email support@sleepcrest.shop and we'll help.